Monitoring model
Operational security monitoring combines request failures, privilege changes, and connector anomalies into a single triage feed with timestamps and trace IDs.
Alert tiers
- Critical: unauthorized writes or secret access anomalies.
- High: sustained validation failures across multiple clients.
- Medium: unusual sync latency or retry storms.
Runbook alignment
Map each alert type to a predefined owner and maximum response SLA to avoid ambiguous handoff delays.
Incident playbook enrichment
| SLA | Owner | Action |
|---|---|---|
| Critical | Security on-call | Isolate client, hold retries, notify platform lead |
| High | Platform lead | Collect request logs, annotate incident timeline |
| Medium | Ops engineer | Track drift, validate next change window |